Common queries answered
Frequently asked Questions
Absolutely. We specialize in fully customized in-flight products, including airsickness bags, headrest covers, and much more.
Our flexible MOQs cater to small and medium-sized fleets, making us a preferred partner for startups and established carriers alike. Specific MOQs vary by product – contact us for details.
Yes! We’re happy to provide samples so you can evaluate our quality and customization options. Standard samples are typically available at no cost, while customized samples may require a small contribution. International shipping arrangement can be discussed based on your location.
Our standard lead time is 7-30 days depending on the product type and customization level. Urgent orders are also available upon request.
Yes. We ship worldwide and can offer flexible delivery terms, including EXW, FOB/FCA, CIF, DDU, and DDP, depending on your destination and project requirements.
For new clients, we generally require a 30% advance deposit and 70% balance before shipment. Other terms can be negotiated for long-term partnerships.
You can explore our in-flight products through the “Products” at our page menu. Please note, not all items are listed here – feel free to contact us if you can’t find what you’re looking for. We’ll be pleased to share with you our catalogue.
WhatsApp: Need a quick response? Message us on WhatsApp for instant communication!
Email: Have your RFQ details ready? Drop us an email, and we’ll get back to you ASAP.
Phone: Prefer a chat? Give us a call — our team speaks Chinese, English, Italian, and Japanese, with basic support in Spanish and French. We’d love to hear from you.
All our contact details are available on the Contact page on our website. We look forward to connecting with you!
- WhatsApp: +86 180 1909 2360
- Instagram: @inflightproduct
- Email: enquiry@inflightproduct.com
- Tel: +86 (21) 5166 5351
- Room 615, Building 8, No. 99 Jiangwancheng Road, Yangpu District, Shanghai, 200438, China
